Privacy Policy

1. Information We Collect

We collect the following information when you use our service:

  • Telegram username (required for star delivery)
  • Transaction details (amount, date, status)

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your Telegram Stars orders
  • Verify your Telegram account for delivery
  • Communicate with you about your transactions
  • Prevent fraud and enhance security
  • Improve our services and user experience
  • Comply with legal obligations

3. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

  • Payment Processors: To process your payments securely (e.g., Xendit)
  • Telegram API: To verify usernames and deliver stars

4. Data Security

We implement industry-standard security measures to protect your information:

  • All payment data is encrypted and processed through PCI-DSS compliant processors
  • We use HTTPS/SSL encryption for all data transmission
  • Access to personal information is restricted to authorized personnel only
  • Regular security audits and updates

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction records are kept for accounting and legal purposes for up to 7 years.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your information
  • Request data portability

To exercise these rights, contact us at support@stivisto.com

7. Cookies and Tracking

We use essential cookies to maintain session state and improve user experience. We do not use tracking cookies for advertising purposes.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our service constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@stivisto.com

Last Updated: October 23, 2025